Politique de Confidentialité de SoftOrbits

Nous accordons une très grande importance à votre vie privée et rendons cette politique facilement accessible sur notre site pour vous aider à comprendre la gestion des informations dans le cadre de l'utilisation de ce site.

This policy covers both this website and the SoftOrbits desktop applications, including the versions distributed through the Microsoft Store. It is published by SoftOrbits, the developer of these applications.

Information Our Applications Collect

Our applications process your files (photos, videos, audio, documents, e-mail messages, contacts and other data you open in them) locally on your computer. We do not upload, read or store the contents of your files, except in the specific cases listed below that you start yourself.

• License activation. When you register a paid license, the application sends your license key, the e-mail address you entered, the application version and a hardware identifier calculated from your computer's hardware to our activation server. This is used only to validate the license and to limit the number of computers it is activated on.
• Trial and account registration. If you request a trial key, an AI credits account or a newsletter, we store the e-mail address you provide.
• Error reports. If you choose to send an error report from the Help menu or after a crash, the application uploads the diagnostic log, crash dump files (only if you tick that option), your optional comment and e-mail address, and the hardware identifier. A crash dump is a snapshot of the application memory and may contain fragments of the data that was open at that moment. Nothing is sent without your confirmation.
• Cloud AI features. Some applications offer optional online AI effects. Only when you start such an effect, the selected image is sent to our server, and from there to our AI processing provider, to produce the result that is returned to you. Uploaded images are used only to produce that result and are not used for any other purpose. All other processing, including speech recognition in our transcription applications, runs offline on your computer.
• Updates and offers. The application may contact our website to check for a newer version and to show current offers. These requests include the product name, version, language and trial status, but no personal data.

Purchases made through the Microsoft Store are processed by Microsoft. Purchases on our website are processed by our payment partners (merchants of record), who receive the billing information you give them under their own privacy policies. We do not receive or store your full payment card details.

We do not sell your personal information and we do not share it with third parties for their own marketing. Data is shared only with service providers that host our servers, process cloud AI effects and process payments on our behalf, or when required by law.

How Long We Keep Your Data

License and activation records are kept for as long as your license is valid, so that you can restore it on a new computer. Error reports are kept only as long as needed to investigate the problem. Images sent to cloud AI features are kept only as long as needed to produce and deliver the result. Any of this data is deleted on your request.

Your Rights and Choices

You can ask us at any time to give you a copy of the personal data we hold about you, to correct it, or to delete it (including your e-mail address, license activation records and error reports). You can unsubscribe from our e-mails using the link in every message. You can use all offline features of the applications without sending any data, and you can decline sending error reports. To make a request, contact us at the address below; we answer within 30 days.

Children

Our applications and website are not directed to children under 13, and we do not knowingly collect personal information from them.

Contact Us About Privacy

For any privacy question or request, write to support@softorbits.com with the subject "Privacy". Our postal address is listed on the About us page.

Changes to This Policy

We may update this policy when our applications or services change. The date of the last update is shown on this page.

Fichier de journal

Ce site web utilise des outils d'analyse standards de l'industrie qui récupèrent automatiquement des informations limitées sur les visiteurs et enregistre ces informations anonymes dans les fichiers de journal du serveur. Ces informations peuvent contenir des adresses IP, des types de navigateur, des informations sur l'IP, des pages de référence, le système d'exploitation utilisé et des heures et dates. Ces informations n'identifient pas les utilisateurs; elles ne sont utilisées que pour l'administration du site et à des fins d'analyse de l'utilisation du site web et des tendances.

When you open a checkout page we record the IP address of that request, and after the order is paid we read our own web-server logs for that address to reconstruct which page you arrived on and which pages you viewed. This is used only to attribute the order to a marketing source and to improve our site. The IP address and the list of viewed pages are deleted after 30 days and are never shared with third parties; only an aggregated source of the order is kept with the order record.

Liens vers d'autres sites

Ce site web peut contenir des liens vers d'autres sites web qui ne nous contrôlons aucunement. Ayez-en conscience quand vous cliquez sur de tels liens; nous ne sommes pas responsables des pratiques et/ou politiques de confidentialités de tout site web autre que le nôtre. Par conséquent, nous vous suggérons vivement de consulter la politique de confidentialité de chaque site que vous visitez, qu'il soit lié ou non à notre site.

Une note sur les cookies du site à des fins de remarketting

Il est important de savoir que www.softorbits.com utilise Google AdWords, Google Analytics et le réseau publicitaire Google ensemble pour afficher des annonces sur d'autres sites web après votre visite sur notre site. Cette pratique est connue sous le nom de remarketing et est un outil offert par Google aux entreprises. Mais voici les grandes lignes : nous, ainsi que les fournisseurs de tiers, Google, utilisons des cookies de première partie (tels que le cookie Google Analytics) pour informer, optimiser et afficher des annonces basées sur vos visites antérieures sur notre site.

Sécurité

Nous suivons les standards de l'industrie pour protéger toute information personnelle que vous nous fournissez. Cependant, notez qu'aucune méthode de stockage électronique ne peut être sécurisée à 100%%. Ainsi, comme toute organisation, nous ne sommes pas en mesure de garantir une sécurité absolue de vos informations.

Notice légale

Nous nous réservons le droit de divulguer des informations permettant de vous identifier tel que l'exige la loi, et nous pensons que cette divulgation est nécessaire pour protéger nos droits et/ou se conformer aux procédures juridiques, ordres de tribunaux ou procédures légales concernant notre site web If you provide your e-mail address in our products, we may send you technical and product e-mails; you can unsubscribe at any time.